Account Deactivation and Data Removal

Your Right to Data Erasure

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the right to request the deletion of your personal data. This page explains how to exercise this right and what happens to your data when you do so.

How to Request Account Deactivation

1. While Logged In

   • Go to your account settings
   • Click on "Deactivate Account"
   • Confirm your decision
   • Your account will be immediately deactivated

2. Via Email

   • Send a request to [email protected]
   • Include your registered email address
   • Subject line: "Account Deactivation Request"
   • We will process your request within 30 days

What Data Will Be Deleted

When you request account deactivation, we will delete:

• Your account profile and username
• Email address
• Game history and statistics
• Virtual currency balance
• Communication history
• Device and login information

Data Retention Period

After receiving your deactivation request:

• Your account will be immediately deactivated
• Your personal data will be permanently deleted within 30 days
• Some data may be retained if required by applicable law
• Anonymized statistical data may be kept for analytical purposes

What Happens After Deactivation

• You will receive a confirmation email when your request is processed
• Your account will no longer be accessible
• You cannot reactivate the same account
• You must create a new account if you wish to use our services again

Legal Requirements

In accordance with GDPR and applicable data protection laws:

• We may retain certain data if required by law (such as for tax purposes)
• We will inform you if we must retain any data and for what purpose
• You can request information about any retained data
• You can file a complaint with your local data protection authority if you believe your rights have not been respected

Additional Rights

You also have the right to:

• Request a copy of your data before deletion (data portability)
• Receive your data in a structured, machine-readable format
• Lodge a complaint with supervisory authorities
• Withdraw consent for future processing

Contact Information

For questions about data deletion or to exercise your rights:

• Email: [email protected]
• Response Time: Within 30 days

Important Notes

• The account deactivation process is irreversible
• Virtual currency and game progress cannot be restored
• New accounts must start from scratch
• Previous usernames may not be available for reuse
• If you have any concerns about your privacy rights, please contact us before deactivating your account

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This page should be read alongside our Privacy Policy, which provides more information about how we process your personal data.